How Eleanor Managed Chronic Back Pain and Avoided Surgery

TailorCare can change the trajectory of a member’s musculoskeletal (MSK) health journey. Our Clinical Navigators, licensed doctors of physical therapy, work one-to-one with members to build trust and guide them through a personalized, high-value care pathway.

The results speak for themselves:

• Reduced Spend: 87% followed conservative care guidance, avoiding potentially unnecessary, high-cost procedures.
• Proven Outcomes: 90% reported significant improvement in pain or function.
• Optimal Experience: +90 NPS tells us our members feel fully supported.