How Eleanor Managed Chronic Back Pain and Avoided Surgery | TailorCare Story
TailorCare can change the trajectory of a member’s musculoskeletal (MSK) health journey. By intervening in care early and often, our Clinical Navigators (licensed doctors of physical therapy) work one-to-one to gain trust and guide each member through a deeply personalized, high-value care pathway tailored to fit their needs. Our clinical and cost containment member outcomes speak for themselves:
- Reduced Spend: 87% followed conservative care guidance, avoiding unnecessary, high-cost procedures.
- Proven Outcomes: 90% reported significant improvement in pain or function.
- Optimal Experience: +90 NPS tells us our members feel fully supported.
Hear how TailorCare helped Eleanor manage her chronic back pain, avoid costly surgery, and return to doing the things she loves.