“TailorCare is one of the best calls I ever made.

– Eleanor, 78
Humana Medicare Gold Plus Member

Choosing the right care for your joint, back, and muscle pain just got easier

When joint, back, or muscle pain affects your daily life, choosing and managing your next steps can be overwhelming. TailorCare helps you make it easy. We take a deeply personal approach to supporting you through your care journey.

Our goal is to help you develop a care plan and feel confident in your health decisions so you get better faster.

TailorCare services are available to eligible Humana members and offered through your Humana Medicare Advantage plan at no additional cost.

You are responsible for any copays and/or coinsurance associated with visits to your physician, physical therapist, or specialist.

Here’s how it works

illustration of TailorCare navigator providing options
A Clinical Navigator, a licensed physical therapist, checks your symptoms over the phone using our custom quiz. We ask you questions about your symptoms, lifestyle, preferences, and goals.
illustration of TailorCare navigator providing options
Your Clinical Navigator will use this information, combined with the latest data and medical guidelines, to help you understand your treatment options.
illustration of TailorCare navigator providing options
Once you’ve selected a care pathway,
your Clinical Navigator will help you find an in-network specialist in your area and schedule your first appointment.*

*Some plans may have out-of-network coverage.

illustration of TailorCare navigator providing options
Your Clinical Navigator will answer your questions and provide ongoing support throughout your care journey with regular check-ins.

Here’s how it works

illustration of TailorCare navigator providing options
A Clinical Navigator, a licensed physical therapist, checks your symptoms over the phone using our custom quiz. We ask you questions about your symptoms, lifestyle, preferences, and goals.
illustration of TailorCare navigator providing options
Your Clinical Navigator will use this information, combined with the latest data and medical guidelines, to help you understand your treatment options.
illustration of TailorCare navigator providing options
Once you’ve selected a care pathway,
your Clinical Navigator will help you find an in-network specialist in your area and schedule your first appointment.*

*Some plans may have out-of-network coverage.

illustration of TailorCare navigator providing options
Your Clinical Navigator will answer your questions and provide ongoing support throughout your care journey with regular check-ins.

Your best tomorrow starts today

Learn how TailorCare can support you on your road to better health

TailorCare services are available to eligible Humana members and offered through your Humana plan at no additional cost.

You are responsible for any copay and/or coinsurance associated with visits to your physician, physical therapist, or specialist.

Call: 470-816-0661 (TTY: 711)  Monday – Friday  9 a.m. – 5 p.m. ET

Eleanor’s Story

“Thank you, TailorCare. You’ve made a difference in my life. I am so grateful!

– Eleanor, 78

Back pain kept 78-year-old Eleanor from the activities she loved—gardening, sewing, and creating art. “I had excruciating pain all up and down my left side and lower back,” she shared.

Feeling hopeless, Eleanor noticed a TailorCare flyer at her primary care physician’s office. A nurse encouraged her to call and connect with a Clinical Navigator, who changed everything.

“Speaking to my Clinical Navigator made all the difference. She became my phone pal.”

Together, they explored treatment options, and Eleanor decided on physical therapy and pain management. Her Clinical Navigator scheduled her first appointments and provided regular check-ins.

Today, Eleanor is thriving. With daily exercises, she’s back to her passions—gardening, sewing, and art— and enjoying life again.

“TailorCare, you’ve touched my life and made it better. Thank you from the bottom of my heart.”

Disclaimer: This testimonial reflects the TailorCare user’s personal experience. Individual results may vary. We do not guarantee that anyone else will achieve the same results.

Learn how TailorCare can support

you on your path to better health

Call: 470-816-0661 (TTY: 711)  Monday – Friday  9 a.m. – 5 p.m. ET